Shipping policy

Shipping Policy

 

TLDR:

Please allow 3-4 days processing time

Standard shipping is FREE

Express shipping cost 50$ 


Order Processing Time


All orders are processed within 3-4 business days. Orders are not processed, shipped, or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed. We will notify you via email if there is a significant delay in processing your order.

Shipping Rates & Delivery Estimates


Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected:

Standard Shipping is FREE
Express Shipping costs $50

Estimated shipping times:
United States: 10-14 business days
Europe: 10-20 business days
Australia, New Zealand and Oceania: 14-30 business days
Asia Pacific: 14-30 business days
Actual delivery time will depend on the shipping method you choose.
Listed ship times are only estimates and not guaranteed; all highly depended on postal services / local customs


Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing times for international orders.

For expedited shipping: You can upgrade to express shipping service, which takes 3-6 business days at additional cost.
Shipping upgrades are available for selection in your shopping cart.
Please send your phone number in the order notes.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes


Studio Sharon Guy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Studio Sharon Guy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to the above destinations. Please note that international orders may be subject to additional customs fees or import duties. These are the responsibility of the customer and may vary by country.

Returns and Exchanges

Please refer to our Return Policy for details on how to return or exchange your purchase.

Contact Information


For more information, or if you have any questions or concerns regarding your order, please contact us at:

Email: studio@sharonguy.co.il

Phone: +972.9.7409676

Address: 43 Derech Magdiel, Hod Hasharon, Israel